Frequently Asked Questions
Yes! We are open by appointment only. This gives you a full hour in the store to browse and try on dresses without feeling rushed. We recommend booking early—especially during the busy season!
Not exactly. We don’t do one-on-one assigned stylists — we do better. Our whole team works together to help you find your dress. It’s a squad effort, not a solo show.
We specialize in prom, pageant, homecoming, and special occasion gowns. We also carry dresses for galas, military balls, and other formal events. Our selection includes top designers like Sherri Hill, Amarra, Faviana, and more.
Our dresses typically range from $250–$900, with most falling around $450. We carry a wide variety of styles and price points to help fit your budget and style.
Yes! We welcome up to 2–3 guests per appointment. We want you to feel celebrated—but not crowded.
Appointments are complimentary, and we offer two VIP fitting rooms — extra space, extra privacy, and room for your bestie.
Sorry, all sales are final. Formalwear is super specific and time-sensitive, so make sure you love it before you buy it.
No problem. If your dream dress isn’t in stock in your size or color, we’ll check if we can special order it from the designer. If the dress is in stock, it takes up to 2 weeks to receive.
Yes, we have a bathroom customers can use.
Yes, we do! Rubi Jubi keeps track of every dress purchased and we will not sell the same style and color to another student from your high school. We do our very best to make sure your look stays unique for prom!
We don’t carry traditional bridal gowns. But… we are curating a small Rubi Jubi Bridal Edit—a collection of unique, fun, and unexpected pieces (short or long!) perfect for brides who want something different. Follow us on social media for updates!
Coming soon! We’re excited to introduce a Mother of the Bride collection at Rubi Jubi. Think elegant, modern styles that are just as special as the big day itself. Follow us on social media for updates and sneak peeks.